TY  JOUR
TI  Managing the Lifelong Value of Customers Through Increased Satisfaction with Quality and Speed of Feedback
KW  client lifetime value
KW  netnography
KW  mental maps
KW  retention rate
KW  churn rate
KW  value management
KW  profitability.
JO  Scientific Research and Development. Economics of the Firm
AU  Nevostruev, P.Y.
AU  Musatova, Z.B.
PY  2018
IS  7
PB  INFRA-M Academic Publishing LLC.