TY JOUR TI Developing Customer-Oriented Approach in a Multinational Company KW customer-oriented approach development KW factors of customer- oriented approach KW multinational company KW ad-hoc projects KW human resource management. JO Scientific Research and Development. Russian Journal of Project Management AU Klepneva, K.V. AU Kabalina, V.I. PY 2018 IS 7 PB INFRA-M Academic Publishing LLC.