@article{Popovskaya2014auditing,
author={Popovskaya, M..},
title={Auditing Educational Support Processes at Higher Education Institutions As a Basis for Improving Work Flows and Remuneration of Educational Support Staff},
journal={Management of the Personnel and Intellectual Resources in Russia},
publisher={INFRA-M Academic Publishing LLC.},
year={2014},
pages={32-40},
volume={3},
issue={6},
}