@article{Dyrov2015the,
author={Dyrov, V.B. and Kungs, Y.A.},
title={THE AUTOMATED SYSTEMUSE IN THE PROCESS OF CUSTOMER SERVICE ON THE EXAMPLE OF THE BRANCH OF JSC "IDGCOF SIBERIA" - "KRASNOYARSKENERGO"},
journal={Bulletin of KSAU},
publisher={Krasnoyarsk State Agrarian University},
year={2015},
pages={57-60},
volume={},
issue={6},
}