00577naa#a2200181#i#450# EN\\bibl\11810 /en/manage/index 20241112182551.2 1999-5644 20160615b2016####ek#y0engy0150####ca RUS RU Features of the development of the course «Communicative technologies in the service» Journal article CHERKIZOVO Russian State University of Tourism and Service 2016 7 с. Journal article local Ermakova Elena test.editorum.ru /en/manage/index