00528naa#a2200181#i#450# EN\RIOR\bibl\13472 /en/manage/index 20250217202118.1 2409-6024 20161102b2016####ek#y0engy0150####ca RUS RU Methods of assessing the quality of services: comparative analysis Journal article Moscow Publishing Center RIOR 2016 8 с. Journal article local Vatolkina N test.editorum.ru /en/manage/index