00567naa#a2200193#i#450# EN\INFRA-M\bibl\13850 /en/manage/index 20250405212554.6 2305-7807 20161128b2016####ek#y0engy0150####ca RUS RU Theoretical aspects of customer-orientation personnel Journal article Moscow INFRA-M Academic Publishing LLC. 2016 4 с. Journal article local Romanov Timur Abakumova Nadezhda test.editorum.ru /en/manage/index