00567naa#a2200181#i#450# EN\\bibl\3412 /en/manage/index 20250423023354.3 1999-5644 20140902b2014####ek#y0engy0150####ca RUS RU Creating a management personnel competence service-management-based model Journal article CHERKIZOVO Russian State University of Tourism and Service 2014 8 с. Journal article local Pulyaeva Valentina test.editorum.ru /en/manage/index