00585naa#a2200181#i#4500001001400000003001700014005001700031011001400048100004100062101000800103102000700111200011600118210007000234215001000304608002700314700002300341856003900364EN\\bibl\6332/en/manage/index20251222021528.1##a1995-042X##a20150722b2015####ek#y0engy0150####ca0#aRUS##aRU1#aTendencies of development of the concept of service management: analysis of foreign researcheseJournal article1#aCHERKIZOVOcRussian State University of Tourism and Serviced2015##a0 с.##aJournal article2local#1aIlkevichgSergey  4#atest.editorum.ruu/en/manage/index