Of particular note is the potential use of methods to improve efficiency at different levels of the organizational hie-rarchy. We proposed to consider techniques such as value analysis by Sobolev in assessing consumer expectations, quality function structuring method based on product planning matrix and the ABC-method for the analysis and optimization of direct and indirect costs of the functional and operational management levels. The data of the International Association of Business Process Management Professionals are analyzed in the article
forest infrastructure, container tree seedlings production center, simulation, optimization
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