Abstract and keywords
Abstract (English):
Predlagayutsya tri metodicheskih podhoda k postroeniyu sistemy upravleniya znaniyami v oblasti kachestva na promyshlennom predpriyatii: konceptual'nyy, processnyy i sistemnyy. Privodyatsya rezul'taty realizacii etih podhodov

Keywords:
menedzhment znaniy, process, informacionnaya tehnologiya, sistema kachestva, freym, ontologiya
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References

1. ISO 9001:2015. Quality management systems - Regnirements (IDT).

2. Harrington, H.J. Knowledge Management Excellence: The Art of Exelling in Knowledge Management / H.J. Harrington, F. Voehl. - California: Paton Press LLC Chico, 2006.

3. Miroshnikov, V.V. Upravlenie znaniyami v sisteme menedzhmenta kachestva organizacii / V.V. Miroshnikov, D.I. Bulatickiy // Kachestvo i zhizn'. Al'manah. – 2011. – S. 276-281.

4. Miroshnikov, V.V. Sistema upravleniya znaniyami v oblasti kachestva / V.V. Miroshnikov, D.I. Bulatickiy // Informacionnye tehnologii. – 2006. – № 7. – S. 16-22.

5. Miroshnikov, V.V. Menedzhment znaniy v sisteme kachestva organizacii / V.V. Miroshnikov, E.A. Efimova // Kachestvo produkcii: kontrol', upravlenie, povyshenie, planirovanie: cb. nauch. tr. mezhdunar. molodezh. nauch.-prakt. konf. (17-18 noyab. 2016 g.): v 2 t. / Yugo-Zap. gos. un-t. - Kursk: Universitetskaya kniga, 2016. - T. 2.– S. 78-84.

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