Moskva, Moscow, Russian Federation
E-education is characterized by dynamic development all over the world, and therefore the mechanisms for assessing its quality do not have time to adapt to the current state in the educational environment. This study focuses on the experience of ensuring the quality of e-education in higher education institutions in Europe and Latin America. The article highlights the approaches that ensure the quality of e-education, as well as an analysis of the policy of universities involved in this area. It was revealed that external agencies for ensuring the quality of education occupy an important position as a supervisory authority in foreign higher education institutions. The process of developing a quality assurance system is characterized by openness and dynamism, therefore it needs to be integrated into the internationalization of education programs and specifically into e-learning. Assessment of the quality of education involves problematic issues, therefore, this phenomenon should be comprehensively investigated.
evaluation criteria and models, digital methods of teaching and learning, information and communication technologies, higher electronic education, distance and hybrid learning
1. Akareem, H.S., & Hossain, S.S. Determinants of education quality: what makes students’ perception different? Open Review of Educational Research, 3(1): 2016, pp. 52-67. http://dx.doi.org/10.1080/23265507.2016.1155167
2. Albor, G.R., Lorduy, V.G., & Dau, M.A. Quality of higher education for distance and virtual learning. Investigación & Desarrollo, 22(1): 2014, pp. 79-120.
3. Alcántara, A. Dimensiones de calidad en la educación superior. Reencuentro, 50: 2007, pp. 21-27.
4. Amaral, A., & Rosa, M. Recent trends in quality assurance. Quality in Higher Education, 16(1): 2010, pp. 59-61. http://dx.doi.org/10.1080/13538321003679515
5. Arribas Diaz, J.A., & Martínez-Mediano, C. El programa AUDIT de la ANECA y las normas internacionales ISO 9000. Análisis comparativo. Educación XXI, 18(2): 2015, pp. 375-395.
6. Bremer, C. Enhancing e-learning quality through the application of the AKUE procedure model. Journal of Computer Assisted Learning, 28(1): 2012, pp. 15–26. http://dx.doi.org/10.1111/j.1365-2729.2011.00444.x
7. Bukhteeva, E. E., Zimovina, O. A., Shishov, S. E., Rabadanova, R. S., & Polozhentseva, I. V. (2019). Practical and theoretical grounds of a student's autonomous learning activities in professional education. Amazonia Investiga, 8(20), 575-581.
8. Domínguez, J. (2016). Proceso de acreditación de carreras universitarias en el contexto iberoamericano. In: Rama, C., Domínguez, J. (Coord.). El aseguramiento de la calidad de la Educación Virtual. Perú: Universidad Católica Los Ángeles de Chimbote, pp. 43-53.
9. Enders, J., & Westerheijden, D.F. The Dutch way of new public management. A critical perspective on quality assurance in higher education. Policy and Society, 33(3): 2014, pp. 189-198. http://dx.doi.org/10.1016/j.polsoc.2014.07.004
10. Gedeon, P., & Khalil, L. Management of the transition to e-learning in higher education based on competence quotient. Procedia Computer Science, 65: 2015, pp. 324-332. https://doi.org/10.1016/j.procs.2015.09.091
11. Górska, D. E-learning in higher education. The Person and the Challenges, 6(2): 2016, pp. 35–43. http://dx.doi.org/10.15633/pch.1868
12. Harvey, L., & Williams, J. Fifteen years of quality in higher education. Quality in Higher Education, 16(1): 2010, pp. 3–36. http://dx.doi.org/10.1080/13538321003679457
13. Lai, K. - W. Digital technology and the culture of teaching and learning in higher education. Australasian Journal of Educational Technology, 27(8): 2011, pp. 1263-1275. https://doi.org/10.14742/ajet.892
14. Lucas, L. Academic resistance to quality assurance processes in higher education in the UK. Policy and Society, 33(3): 2014, pp. 215-224. http://dx.doi.org/10.1016/j.polsoc.2014.09.006
15. Misut, M., & Pribilova, K. (2015). Measuring of quality in the context of e-learning. Procedia - Social and Behavioral Sciences, 177, 312-319. http://dx.doi.org/10.1016/j.sbspro.2015.02.347
16. Morard, B., Stancu, I., & Stancu, A. E-learning in organizations vs. universities: competition or cooperation? In: 2014 3rd International Conference on Business, Management and Governance IPEDR, vol. 82, Singapore, pp. 50-58. Nen, M. (2014). The improvement in the quality of learning In Europe’s higher education institutions. Management and Marketing Journal, 1: 2014, pp. 75-83.
17. Ossiannilsson, E., Williams, K., Camilleri, A.F., & Brown, M. Quality models in online and open education around the globe. State of the art and recommendations. Oslo: International Council for Open and Distance Education: 2015, 52 p.
18. Prisacariu, A. New perspectives of quality assurance in European higher education. Procedia - Social and Behavioral Sciences, 180: 2015, pp. 119-126. http://dx.doi.org/10.1016/j.sbspro.2015.02.094
19. Rabadanova, R. S., Bogatyreva, S. N., Artemieva, S. I., Aralova, E. V., Polozhentseva, I. V., & Pisarevsky, K. L. (2020). Key features of human nutrition behavior. Revista Inclusiones, 7(S1-1), 170-181.
20. Ríos, C. Quality assurance in higher education in Spain: an overview of the accreditation system international research and review. Journal of Phi Beta Delta Honor Society for International Scholars, 5(1): 2015, pp. 25-45.
21. Schindler, L., Puls-Elvidge, S., Welzant, H., & Crawford, L. Definitions of quality in higher education: a synthesis of the literature. Higher Learning Research Communications, 5(3): 2015, pp. 3-13.
22. Sekerin, V. D., Dudin, M. N., Gorokhova, A. E., Gaiduk, V. I., & Volkov, V. I. (2019). Creation of a virtual image: digital technology of the 21st century. Amazonia Investiga, 8(20), 340-348.
23. Sekerin, V. D., Gorokhova, A. E., Dudin, M. N., Danko, T. P., & Nikolaykin, N. I. (2018). Applying interactive marketing methods to improve the quality of university educational services. Quality-Access to Success, 19(163), 37-42.
24. Simonson, M. Accreditation and quality in distance education. Distance Learning, 12(1): 2015, pp. 27-28.
25. Soto, G.G. Y., López, G.R. I., & Armando, L.R. Calidad en la educación superior en línea: un análisis teórico. Revista Educación, 44(2): 2020, pp. 1-16. https://doi.org/10.15517/revedu.v44i2.39714
26. Srikanthan, G., & Dalrymple, J. A conceptual overview of a holistic model for quality in higher education. International Journal of Educational Management, 21(3): 2007, pp. 173–193. http://dx.doi.org/10.1108/09513540710738647
27. Srivastava, E., & Agarwal, N. E-learning: new trend in education and training. International Journal of Advanced Research, 1(8): 2013, pp. 797-810.
28. Szabo, M. International quality reviews with an EQAR-registered agency. In: Curaj, A., Matei, L., Pricopie, R., Salmi, J., Scott, P. (Eds.). The European higher education area. Cham: Springer: 2015, pp. 639-663. https://doi.org/10.1007/978-3-319-20877-0_41
29. Tam, M. Outcomes-based approach to quality assessment and curriculum improvement in higher education. Quality Assurance in Education, 22(2): 2014, pp. 158–168. http://dx.doi.org/10.1108/QAE-09-2011-0059
30. Vlachopoulos, D. Assuring quality in e-learning course design: the roadmap. International Review of Research in Open and Distributed Learning, 17(6): 2016, pp. 184-205. http://dx.doi.org/10.19173/irrodl.v17i6.2784
31. Zineldin, M., Akdag, H., & Vasicheva, V. (2011). Assessing quality in higher education: New criteria for evaluating students’ satisfaction. Quality in Higher Education, 17(2), 231–243. http://dx.doi.org/10.1080/13538322.2011.582796
